FAQs

1. General questions

* What is the status of my order?
- You can view the status of your order in the tracking email you got when you placed the order.

* Can I change my order?
- All paid orders are final and no changes can be done once payment has been made.

2. Payment

*What payment methods do you accept?
- We accept all Visa, Discover, Mastercard, American Express, Apple Pay, and Shop pay 

* Which currency will I be charged in?
- USD

* Do you offer 3 or 4 times payment option?
- No, we do not

3. Shipping

* Where do you ship?
- Worldwide

* How long does it take to ship my order?
- 5-21 Business Days

* Do you offer fast shipping?
- We ship with the fastest method possible, it just depends on how many orders we have to process, which can determine the time of arrival for your order

* How can I track my package?
- On the tracking email you received when you ordered your product

* What if I'm not home?
- The courier company will inform you of an estimated day and time of arrival so you can ensure someone or you yourself is there to pick it up

* Will I pay taxes for international shipping?
- No

4. Returns                 

- For returns-related questions, please refer to our refund policy in our footer menu